"In my role I deal with upwards of 40 technology vendors and I can honestly say that my business with [EXL] is carried out with the utmost of integrity and professionalism. As a result I feel a compellingly strong trust exists between myself and all levels of employees at [EXL]. I am truly impressed and hope from this perspective that the company never changes."
-Senior IT Director from a regional plan 
"Customer service is great”
-A large health plan


There’s a reason EXL has acquired such an incredible track record of very satisfied clients for more than 30 years. We are committed to creating innovative products that give clients exactly what they need. And we support those products in the ways that serve them best in the short- and long-term. We develop relationships that ensure customers get the greatest return on their investment.

Implementation excellence

Over the years, we have gained an enviable reputation for our unique implementation process. It is structured to be exacting, efficient and thorough -- yet flexible enough to meet each client’s unique requirements. Clients can choose to implement all modules at the same time, or prioritize the most critical areas to be phased in first.
You are supported onsite and offsite by EXL implementation specialists, system integration specialists, data architects, training specialists, care management experts, clinical experts and business analysts. Your project leader gives you a single point of contact and will work with you to clearly outline implementation roles and responsibilities, ensuring you hit your target go-live date effectively.
Agility in a changing healthcare environment

In healthcare, changes happen fast and you need to respond quickly and cost-effectively. EXL has created robust, simple-to-use tools that give you a choice. You can engage our team to perform any changes you need. Or you can use these tools yourself. Our technology is so simple that non-IT users can update the system, avoiding expensive programming changes as your business evolves.

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